We do not offer returns/refunds on the following items:

~ Cleaning & Disinfectants

~ Numbing creams

~ Tattoo Needle cartridges

~ Permanent Makeup Pens / Wireless Tattoo Machines (Unless stated)

Please note: the above items are final sale.

We would like you to be 100% satisfied with your Toronto Brow Shop products. If there is a defective product or quality concern, please contact us at hello@torontobrowshop.ca and we will investigate this issue with you.

We also understand that sometimes you may change your mind. If you wish to return or exchange your unused or unopened products within 14 days, please email us at hello@torontorowshop.ca.

Toronto Brow Shop will accept returns (exclude the list above) within 14 days of purchase date, subject to the following conditions below:

~ To be eligible for a return/exchange, the item must be in new condition, unused, and returned in its original packaging.

~ Must be done with 14 days within the purchase date ~

Please note: Toronto Brow Shop is not responsible for covering the shipping return costs on unused or unopened products.